Turn abandoned carts into paying customers

Drive revenue with dynamic shopping recommendations sent at the perfect time.

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Turn abandoned carts into happy customers

Take a closer look at your new conversion process.

Customer abandons cart
The process

Your newest (almost)
customer abandons a cart

70% of shoppers will add products to a cart and provide contact information, then abandon. Tragedy. Our e-commerce integrations automatically collect their details, ready for the rescue operation.

The process

We engage with SMS

Our team reaches out to understand why the customer didn’t buy. We talk, answer questions, and help them through to checkout.

The process

Another happy customer

We provide a link to their cart and sweeten the deal with free shipping. Another sale in the books.

Convert more customers today

Set up in minutes, pay only for sales you win.

All the tools you need to grow your e-commerce brand

Outsource your abandoned cart recovery and get back to business.

SMS marketing automation

Tap into the main benefits of SMS marketing: immediacy, personalization and responsiveness. TapSend enables you to automate SMS cart recovery workflows so that you can put your sales growth via SMS on autopilot.

Robust campaign tracking

Our SMS marketing dashboard provides full visibility into every abandoned cart and every SMS cart recovery campaign. Dive into overall or campaign performance across custom time frames.

2-way conversations

Human-powered cart recovery campaigns. Real people, having meaningful conversations about your product, build trust, dramatically reducing your cart abandonment rate.

Promo code generator

Tapsend automatically provides a unique discount code to help recover any abandoned cart. Incentivize your customers to complete their purchases with highly efficient SMS messages

Timely offers

SMS marketing automation enables you to send the right message to the right people at the right time. Our support agents can use clever incentives for cart recovery: Free express shipping, free gifts, rewards, and many more.

Advanced segmentation

Use our customer segmentation functionalities to split customers into groups based on their interests and purchases. Combine filters for narrower targeting, increasing the effectiveness of your cart recovery campaigns.

Essential source of feedback

The road to business growth and product innovation is paved with customer feedback.Benchmark and act on direct insights from your customers to fuel your eCommerce store.

Seamlessly integrated

TapSend SMS Cart Recovery is seamlessly integrated with Shopify to optimize the effectiveness of SMS cart recovery campaigns, increasing store sales

Outstanding merchant support

Enjoy all the benefits of a highly skilled and responsive support team. We help merchants automate their SMS marketing efforts so they can focus on running their business.

Connect with customers in the moments that matter.

Connect, engage, and convert with messages that customers actually read.

EFFORTLESS CONVERSIONS

Timely, relevant contact

Powerful triggers mean timely SMS prompts and two-way conversations with customers who abandoned carts. Improve click-through rates by engaging at the most pivotal time: while customers are still considering a purchase.

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Shopify app store
OPTIMISE AND GROW

Better data means better
decisions

Track SMS clicks, detailed order info, Google UTM tags, and campaign ROI stats. Measure the numbers that matter to drive revenue.

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Shopify app store
BUILD RELATIONSHIPS

People-powered conversations

Invest in custom messaging that looks and feels like a one-to one conversation with your personal shopper. Because that’s exactly what it is. Choose between message sets to suit your brand’s unique voice.

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Shopify app store

Delight your customers

Connect, engage, and convert with messages that customers actually read.

The people have spoken

Abandoned cart recovery that gets results.

Notely

Great App!

With customers increasingly using their mobile numbers to checkout, we were looking for a solution to capture these abandon carts. TapSend has been great so far!

Tutu Joli

I Love This App!

The team is on top of things! Live chat with real people, so my customers don’t have to interact with a robot. Very easy to set up! Great prices too! Would strongly recommend.

Slurp Laboratories

Truly A Gem

Tapsend recovered over 15% of abandoned cart with a personalised experience. I don’t think I’ve close to recovering abandoned carts with such high conversion rates.

Notely

Great App!

With customers increasingly using their mobile numbers to checkout, we were looking for a solution to capture these abandon carts. TapSend has been great so far!

Great app! With customers increasingly using their mobile numbers to checkout, we were looking for a solution to capture these abandon carts. TapSend has been great so far! The team have been really helpful and responsive. And I love checking in on the conversations to learn what questions a customer might have. Highly recommend!

Tapsend recovered over 15% of abandoned cart with a personalised experience. I don’t think I’ve ever used any other abandoned cart recovery software that came close to recovering abandoned carts with such high conversion rates. More than that, Tapsend’s personalised text messaging powered by actual human beings is a gem.

We are currently using Tapsend for SMS Cart Recovery. Tapsend has enabled us to increase our sales, the set up was super easy and is totally automated from the start. They're agents are fantastic with our customers and their support is really responsive when we have questions.

Convert more customers today

Set up in minutes, pay only for sales you win.

Tapsend helps thriving e-commerce brands turn abandoned carts into happy customers with personal SMS conversations at scale.

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